Complaints & Contact
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Draft for review — these pages are a solid starting point and must be checked by a qualified person before launch.
We want to hear about anything that has gone wrong on Create50.
1. How to contact us
General queries and complaints: Create50 <hello@create50.com>. Privacy and data matters: Create50 <hello@create50.com>. Postal address: Ealing Studios, London, UK, W5 5EP.
2. What to expect
We aim to acknowledge complaints promptly and resolve them fairly. For safety-critical reports (e.g. child safety) we act immediately.
3. Escalation
For data-protection complaints you may also contact the UK Information Commissioner's Office (ico.org.uk).